Terms of service

Climb Systems, LLC

Last updated: September 8, 2026

These terms govern anyone who uses our sites, submits a form or books a call. If you buy a service from us, the Client Services Agreement applies as well, and it sits over and above these terms.

01. Acceptance

These Terms of Service are a binding agreement between you and Climb Systems, LLC. By visiting or using any website we operate, by submitting a form, survey, quiz, application or chat message, by booking a call or appointment, or by buying anything from us, you accept these terms. If you do not accept them, do not use the sites and do not submit anything to us.

02. Who we are and what these sites do

Climb Systems, LLC operates climbsystems.ai and its brand sites, including Chiro Climb at chiro.climbsystems.ai, and any further niche brand we launch. The sites describe our services, take enquiries, take bookings and, where a checkout is provided, take payment. Buying a service is governed by our Client Services Agreement, which you accept at the point of payment and which sits over and above these terms. The prices and the promotional offers we publish are described at section 07.

03. Eligibility

You must be at least 18 and able to enter a binding contract. If you use the sites on behalf of a business, you confirm you have authority to bind that business, and "you" means both you and that business.

04. Consent to communications

By submitting your information to us, or by booking a call or appointment, you consent to receive marketing and non-marketing communications from us by email, telephone and text message, including automated and prerecorded messages, at the contact details you provide. Consent is not a condition of purchase. Message and data rates may apply.

Those communications may come from a human being, from an automated system, or from artificial intelligence, or from any combination of them. That includes automated sequences, AI-assisted and AI-generated messages, AI chat agents, and AI or synthetic voice agents that place or answer calls. You consent to being contacted by any of them.

A new submission overrides any previous opt-out. If you have previously unsubscribed, replied STOP, asked to be removed, or been recorded in our systems as Do Not Disturb, Do Not Contact or opted out, and you then submit a new form, survey or application, or book a call or appointment, that submission is a new and current grant of consent that supersedes the earlier opt-out and re-enrolls you in our email and text message communications, for both marketing and non-marketing purposes. This applies across channels, so a previous opt-out from one channel does not prevent a new submission from re-establishing consent for that channel.

Your consent applies even if your number is on a Do Not Call registry. Because your submission is prior express written consent naming us, you agree we may call and text the number you gave us even if it is listed on the National Do Not Call Registry, any state registry, any wireless or corporate do-not-call list, or any internal suppression flag on your record. That permission ends as soon as you opt out, and your registry listing then applies again in full.

You can opt out again at any time by replying STOP to a text message, using the unsubscribe link in an email, or emailing [email protected]. Full detail, including how we process opt-outs and what we do with mobile numbers, is in our Privacy Policy, section 06.

05. Forms, surveys and the numbers you give us

When you submit information to us you agree that it is accurate, that it is yours, and that you are not submitting anyone else's details or impersonating anyone.

You confirm that you are the subscriber or the customary user of any telephone number you give us, and that you are authorised to consent to being contacted on it. If a number you gave us stops being yours, you must tell us, so that we can stop contacting it. You agree to indemnify us for claims arising from a number you gave us that you were not entitled to give.

06. Booked calls

Booking a call reserves time on a real person's calendar. If you cannot make it, cancel or reschedule using the link in your confirmation. We may record calls, on the terms in our Privacy Policy, section 08. We may decline to work with anyone, and booking a call does not oblige us to take you on as a client.

07. Prices, offers and what you authorise when you pay

This section describes the prices and the promotional offers we publish, on every site and brand we operate. It is a summary of the commercial terms only. Once you pay, your subscription is governed by the Client Services Agreement, and where that agreement and this section conflict, that agreement governs.

The price on your checkout page governs. If a price, a discount or a start date shown in an advertisement, an email, a text message, a landing page or a call differs from the one shown on the checkout page you pay through, the checkout page is the one that counts.

07.1 The standard subscription. Our standard price is US$297 per month, billed in advance and renewing automatically each month until you cancel. It is month to month: no minimum term, no notice period and no cancellation fee.

07.2 The US$1 starter, for practices still under contract elsewhere. This offer is for a business that wants to start with us while it is still inside a contract with another provider. You pay a one-time charge of US$1 today. That charge places a valid payment method on file and starts your build, so that we can build and configure your system and hold it ready to go live on the day your existing contract ends. Nothing further is payable while it is being built.

When the US$297 starts, and what the US$1 authorises. Your subscription begins, and the standard US$297 per month begins, on the launch date you and we agree in writing. We will confirm that date to you by email before the first US$297 charge is taken. By paying the US$1 you authorise us to charge the payment method on file US$297 on your launch date and on the same day each month afterwards, until you cancel. If your other contract ends on a different date than expected, tell us before your launch date and we will move it. A date we have not agreed in writing is not a launch date, and we will not start charging on one.

If you change your mind before launch. You can cancel at any time before your launch date, at no cost, by emailing [email protected]. You will not be charged the US$297 and there is nothing further to pay. The US$1 itself is not refunded. On and after your launch date, the cancellation terms in the Client Services Agreement apply.

The US$1 is a charge for placing your payment method on file and beginning your build. It is not a deposit, it is not a credit against your first month, and it is not a setup or build fee, of which there are none.

07.3 The US$149 pre-call offer, 50% off your first month. This offer is available only to a prospect who has booked a demo call with us and has not yet had it. It exists as a reason to start before that call rather than after it. Eligibility ends when the call takes place. Once you have attended your demo call you are no longer eligible for it, whatever a page or a message you received earlier says, and the standard US$297 per month applies.

What you pay, and what happens next. You pay US$149 for your first month instead of US$297, a 50% discount on your first month only. Your subscription then continues at the standard US$297 per month. The first US$297 charge is taken 30 days after your US$149 payment, and monthly on that day afterwards until you cancel. By paying the US$149 you authorise that recurring charge.

Everything else is the same as the standard subscription: the same service, the same scope, month to month, no minimum term and no cancellation fee. The discount applies to your first month and to nothing after it.

07.4 Terms that apply to both offers. Each is limited to one per business, and to a first subscription only. Neither is available on a second or returning subscription, and they cannot be combined with each other or with any other discount, credit or coupon. We may change or withdraw either offer at any time, and we may decline any order. A published offer is an invitation to buy, not a binding offer, until we accept your order and take your payment.

07.5 Recurring charges, and how to stop them. Both offers set up a recurring monthly subscription that continues until you cancel, and you agree to keep a valid payment method on file. You can cancel at any time from your account or by emailing [email protected], and we will not ask you for notice or a reason. Cancelling is how you stop a future charge. All payments, including the US$1 and the US$149, are final and non-refundable on the terms in the Client Services Agreement, and if you have any problem with a charge that agreement asks you to come to us before you go to your bank.

08. Intellectual property

The Climb Systems and Chiro Climb names, the Climb word and device marks, the logos, the site design, the copy, the images, the video and every other element of the sites belong to Climb Systems, LLC or to its licensors, and are protected by copyright, trade mark and other laws. You may view and print pages for your own reference. You may not copy, republish, resell, scrape, frame, or use any of it to build or market a competing service, and you may not use our names or marks without our written permission.

09. Acceptable use

You agree not to use the sites to break the law, to interfere with or attack the sites or their security, to access them by automated means without our permission, to send spam or malicious code, to misrepresent who you are, or to collect information about other users.

10. Third-party sites and platforms

The sites link to and rely on services we do not control, including Google, Meta, GoHighLevel and their subprocessors. We are not responsible for those services, their availability, their terms or their content.

11. No professional advice and no earnings claims

Nothing on the sites is legal, medical, accounting, tax or regulatory advice. Any figures, case studies, testimonials or examples we publish describe what specific businesses actually did. They are not a promise, a projection or a guarantee of what you will achieve. Results depend on factors outside our control, including your market, your pricing, your capacity and how you handle the enquiries we generate.

12. Disclaimer of warranties

THE SITES AND EVERYTHING ON THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED AND STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITES WILL BE UNINTERRUPTED, TIMELY, SECURE, ACCURATE OR ERROR FREE.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CLIMB SYSTEMS, LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS AND SUPPLIERS WILL NOT BE LIABLE TO YOU FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THESE TERMS, THE SITES, ANY COMMUNICATION YOU RECEIVE FROM US, OR YOUR INABILITY TO USE THE SITES, WHETHER THE CLAIM IS BROUGHT IN CONTRACT, IN TORT, UNDER STATUTE OR ON ANY OTHER BASIS, AND WHETHER OR NOT WE WERE ADVISED THAT SUCH DAMAGES WERE POSSIBLE. THIS EXCLUSION COVERS DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY AND PUNITIVE DAMAGES, AND LOST PROFITS, LOST REVENUE, LOST DATA, LOST BUSINESS AND LOSS OF GOODWILL.

IF A COURT OR ARBITRATOR DECIDES THAT THE EXCLUSION ABOVE CANNOT BE ENFORCED IN FULL, IT WILL BE ENFORCED AS FAR AS IT CAN BE, AND OUR TOTAL LIABILITY FOR ALL CLAIMS TAKEN TOGETHER WILL NOT EXCEED ONE HUNDRED US DOLLARS (US$100). THIS APPLIES ONLY IF THE EXCLUSION IS HELD UNENFORCEABLE, AND DOES NOT LIMIT THE EXCLUSION IN ANY OTHER CIRCUMSTANCE.

Some states do not allow the exclusion or limitation of certain damages. Where that is so, the above applies to the fullest extent that state's law allows.

14. Indemnity

You agree to defend, indemnify and hold harmless Climb Systems, LLC and its members, managers, officers, employees, contractors and agents against any claim, loss, liability, cost or expense, including reasonable legal fees, arising from your use of the sites, your breach of these terms, information you submitted to us, or any telephone number you gave us that you were not entitled to give.

15. Disputes, arbitration and class action waiver

Please read this section. It changes how disputes are resolved and it limits your rights.

Informal resolution first. Before starting anything formal, email [email protected] with a description of the dispute and what you want. We will do the same. If it is not resolved within 30 days, either of us may start arbitration.

Binding arbitration. Any dispute arising out of or relating to these terms or the sites will be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, seated in Baton Rouge, East Baton Rouge Parish, Louisiana. The Federal Arbitration Act governs the interpretation and enforcement of this clause. Judgment on the award may be entered in any court of competent jurisdiction.

Class action waiver. ANY PROCEEDING WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY. NEITHER OF US MAY BRING OR TAKE PART IN A CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING, AND THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING. If this waiver is held unenforceable as to a particular claim, that claim alone goes to court and the rest stay in arbitration.

Small claims. Either of us may bring an individual claim in small claims court instead, if it qualifies.

How to opt out. You can opt out of arbitration by emailing [email protected] with the subject line "arbitration opt-out" within 30 days of first accepting these terms, giving your name and the email address you used. Opting out costs you nothing else under these terms.

16. Governing law

These terms are governed by the laws of the State of Louisiana, without regard to conflict of law rules. Where a dispute is not subject to arbitration, the courts sitting in Baton Rouge, East Baton Rouge Parish, Louisiana have exclusive jurisdiction, and both of us consent to that.

17. Changes

We may update these terms. The date at the top shows the current version. Continuing to use the sites after a change means you accept it. If you do not accept a change, stop using the sites.

18. General

If any provision is held unenforceable, the rest stay in force. Our failure to enforce a provision is not a waiver of it. You may not assign these terms. We may assign them to an affiliate or to a buyer of the business. These terms, the Privacy Policy and, where you are a client, the Client Services Agreement are the entire agreement between us on this subject.

19. Contact

Climb Systems, LLC

17405 Perkins Rd, Baton Rouge, LA 70810

[email protected]